FAQ's

1-What payment methods do you accept?

We accept following payment methods:

• Mastercard
• Visa
• PayPal
• Amazon Pay
• American Express
• Diners Club
• Discover
• JCB

2-What currency is used in the store? 

All prices are in USD. United States.

3-How Much Do You Charge for Shipping? 

Free Shipping

4-Do You Ship Worldwide?

No, currently we are serving only in the United States!

5- What is your return and exchange policy? 

For information regarding refunds and exchanges, please refer to our refund policy on our website. We accept returns up to 30 days after delivery, provided the item is unused and in its original condition. The full order amount will be refunded, minus the shipping costs for the return.

6-How Can I Order? 

Choose your product, select add to cart, then buy it, then put your billing information, name address, and phone number and proceed to buy.

7-What measures does Vellvish take to ensure the security of customer information?

Vellvish prioritizes the security of customer information. We use secure payment gateways and take precautions to protect your data. For more details, please refer to our Privacy Policy.

8. Does Vellvish offer gift cards for purchase?

Yes, Vellvish provides the option to purchase gift cards. You can find more information and purchase gift cards on our website.

9. What distinguishes Vellvish handbags and wallets from others in the market?

Vellvish products are designed with both style and sustainability in mind. Our handbags and wallets boast attractive colors and styles while being environmentally conscious, promoting the joy of effortless fashion and timeless style.

Support : 24/7

Business Hours : 9:00 AM to 4:00 PM

Business Number :  +1(414)485-5825

Business Mail : support@vellvish.com

Physical address : 288 Keene St, Perth Amboy, New Jersey 08861, USA